iMac keyboard not working my iMac keyboard is not paring with my iMac can't login Answer this question I have this problem too Subscribed to new answers If you have connected a faulty keyboard, of course, you will not be able to use it. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Make sure the keyboard language you use is listed on the left-hand side. Looks like no one’s replied in a while. To do this, open Disk Utility where you will see your drive grayed out in the list of devices. In response to Staffdaman. When you see the command prompt, enter the following command to put the boot drive into read and write mode: Now run the following command to load Open Directory (Apple’s account directory service in OS X): launchctl load /System/Library/LaunchDaemons/com.apple.opendirectoryd.plist, Reset the password for your user account by entering the following command (replace “username” with the short name of the desired account), In OS X you can bind your user account to your Apple ID and then use it to reset your OS X password if you’ve lost it. I took it to a repair place and they said that putting in a new keyboard did not fix the issue. In response to Staffdaman. Capital E works just fine. Problems with your Mac’s built-in keyboard are always more worrying than any problem you may encounter with an external keyboard. Fortunately, if you have lost your password, there are several approaches you can take for either regaining complete access to your Mac or, at least, getting to the specific data you need. Log into your administrator account to change another account's password. In response to thomas_r. MacBook Pro :: Keyboard In Login Screen Not Working? In this case your best bet is to retrieve your data from a backup. Now, when in the login screen after a reboot, the keyboard does not respond (can't enter my password). Select it and click the Unlock toolbar button and then, after supplying your password to unlock the drive, you can select your disk in the password reset utility. It's with the wireless and normal keyboard... Jan 3, 2014 3:15 AM in response to Staffdaman It's not a hardware problem - it only happens on some accounts on the same machine (an old Core Duo mini running 10.6.8). Launch System Preferences by clicking on the Apple logo in the Menu Bar. A final option for resetting your password is to use Apple’s recovery tools. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. Copyright © 2021 IDG Communications, Inc. The login screen does not accept input from my keyboard when entering the password for my user. Sometimes that numeric pad seems to randomly stop working though, and suddenly numbers don’t type at all, which can be frustrating to say the least. Everything worked good until I logged out. It's very strange, and a bit alarming! Note that of the options I present here, this one should preserve the link to your keychain, allowing you to continue working seamlessly with your new password, without having to store other passwords in your keychain again. Judging from the on-screen keyboard it thinks that the Alt-key is pressed. Feb 3, 2015 6:50 AM in response to Neil_B In response to thomas_r. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. There are ways to reset your login password, but the problem is not the login. If you still can't type the letter 'e', you probably need to contact Apple for evaluation and service. Every Mac has a main user account called “root,” which is the system account that’s used to launch the essential background services required for your Mac to operate. Posted: 11/19/2016. How to Fix a Keyboard Not Working on Mac. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. Jan 3, 2014 3:15 AM in response to Staffdaman, Jan 3, 2014 6:10 AM in response to Staffdaman, Feb 2, 2015 5:46 PM in response to Staffdaman, User profile for user: If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you. Staffdaman, Can't log into Mac because keyboard cannot type e...any suggestions. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. While this account is generally hidden and inaccessible, you can quickly get to it for its administrative capabilities by booting your Mac into single-user mode. Stranger still, I can't enter the letter e using the keyboard viewer. This will perhaps be the easiest approach in most cases, and can be done with the following procedure: If you use FileVault encryption with your Mac, the password reset utility will not show your boot drive until you first unlock it with Disk Utility. In the account’s settings, click the Reset Password button to change the account’s password. Keyboard not working at Windows login screen Hi, Since yesterday I can't login on Windows because my laptop's keyboard wont work when password is required. iMac (27-inch Mid 2011), Note: When you purchase something after clicking links in our articles, we may earn a small commission. Jan 3, 2014 6:10 AM in response to Staffdaman I'm guessing the Command-C I saw was the system grabbing the selected text in order to speak it. Cancel Post comment. All postings and use of the content on this site are subject to the. The mouse works, however. By Kris Wouk / Sep 13, 2019 / Mac. Apple includes several options for resetting account passwords in OS X. In response to Neil_B, Feb 3, 2015 7:34 AM in response to Staffdaman More It sounds like the "e" key on your keyboard is broken or stuck. So when your keyboard is not working, resetting the SMC is worth a try. I setup a user account during the installation. In response to Staffdaman. Use the Info window to ignore ownership on the connected drive. Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. If it's still happening in safe mode, it's gotta be a hardware problem. Jan 2, 2014 10:54 PM in response to thomas_r. If the keyboard continues to be an issue in that regard, but is otherwise working properly, I advise my customers to simply turn the keyboard off before putting the Mac. (I don't have any other keyboards to hand.) If it's still happening in safe mode, it's gotta be a hardware problem. The first thing to check in this scenario is whether your keyboard is indeed working and is in a working condition. 62 . You can then enable the option to allow resetting your password using an Apple ID. Can’t pair Magic Keyboard due to numerical keys not working. Check the USB port at the back of your Mac and make sure the keyboard's not been yanked out. Many Mac users go with the full sized Apple wired keyboard rather than a wireless keyboard so that they can have a dedicated number keypad on their keyboard. Q: Jan 3, 2014 4:06 AM in response to thomas_r. Of course, there’s a slight danger that a day will come when that password doesn’t work—you’ve modified your Mac in some way that’s password-unfriendly or you’ve been negligent. 1) Shut down your MacBook Pro. That way is Target Disk mode. This new keyboard then came to the 13in MacBook Pro and MacBook Air in the first half of 2020. Choose Apple menu  > System Preferences, then click Keyboard. The new keyboard is based on the Magic Keyboard that ships with the iMac. Choose your user account from the pop-up menu. From here you can manually copy data from the drive or use Apple’s Migration Assistant or Setup Assistant tools to transfer your data. 12/13/2017 by Darryl Baker. Active today. I bought a iMac 27” off eBay and included in the sale was an Apple trackpad and Magic Keyboard. When you’re finished accessing these files, hide your files again by using this Terminal command: defaults delete com.apple.finder AppleShowAllFiles; killall Finder. The options I’ve mentioned will help you reset your password and log into your account. Reboot your MacBook from the Apple menu. This seems to eliminate the issue most of the time. Choose Terminal in the Utilities menu. Trouble is, I can't log in to the iMac because the keyboard is not paired. Restart the Mac, and immediately hold down Command + OPTION / ALT + P + R keys together – keep holding the keys down until you hear a sound and see the screen flash, it may take a few seconds The Mac should make a chime sound again, then let it boot as usual When the Mac boots back up again, USB should be working as usual. It could be a problem caused by the wireless keyboard... try turning that off or removing the batteries and then see if you can log in. Do you see the same problem there? Ask Question Asked today. Reece @reecee. If you still can't type the letter 'e', you probably need to contact Apple for evaluation and service. Target Disk mode lets you access your Mac’s hard drive as an external drive, provided that you don’t have FileVault enabled or a firmware password set on your Mac. Now check if the keyboard is working. Jan 2, 2014 6:22 AM in response to Staffdaman Show 14 more comments. We run through how to troubleshoot a Mac that has stopped working, helping you find out what's wrong with your Mac and how to fix it! Jan 3, 2014 4:06 AM in response to thomas_r. To use Target Disk mode, restart the Mac you wish to access and hold the “T” key when you hear the boot chimes. What to do if your Mac’s built-in keyboard stops working. Note that only Intel-based Mac computers have an SMC. Macworld is your best source for all things Apple. Connect this Mac to another one via either a FireWire or Thunderbolt cable and its hard drive should appear as an external drive to your second Mac. In response to Staffdaman. thomas_r. If not, move on to the next possible fix. To start the conversation again, simply ask a new question. User profile for user: Click the button to reset the account’s password and supply a new one when prompted. My keyboard stopped working but my trackpad is still working fine. Is your Mac not turning on? But I am … It was the "Speak selected text" key. Add a comment . Feb 2, 2015 5:46 PM in response to Staffdaman To proceed you’ll need to know the short name of the account for which you would like to reset the password, and then perform the following steps: Restart your Mac and hold down Command-S at the boot chimes. (If you instead see a Change button next to the Apple ID entry, your ID is already associated.). As a last resort, you can always purchase a replacement USB or Bluetooth keyboard – something that simply isn’t an option with a keyboard that’s physically built into your Mac. I am afraid the it too will not work on the login screen. To check if this is the issue, turn off Bluetooth on your Mac. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Look for Bluetooth settings. Here's how to fix a Mac mouse, and what to do if your Apple mouse has stopped working. Follow the on-screen instructions and you should be able to change your password and then log into your account. To do this, click the lock icon in the Users & Groups system preferences to authenticate, and then click the account you can’t log into. Open the lid and the trackpad should be working as normal. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. The approaches I outline below depend on how much access to your Mac you currently have. 0 /1024. If it's not, click the add button (+) and choose from the languages that appear. Reset SMC. Can't log into Mac because keyboard cannot type e...any suggestions In the BIOS keyboard test it's fine though. Read further to get a resolution to this issue. They now want to replace the logic part on the mother board and reprogram it. Any ideas? This tip might also work for the keyboard so if your keys aren’t working give it a try. In response to Staffdaman. Feb 4, 2015 7:32 AM in response to Neil_B eFix Ltd (UK) 7 . Once rebooted, close the lid to put your MacBook to sleep and leave it for 2-3 minutes. 2. Even though you can set up your Mac to automatically log into your user account without a password, your computer is going to be more secure if you use one. To start the conversation again, simply ask a new question. Select your boot drive in the utility that appears. Much as recovering or resetting a forgotten password may sound like a bother, its a small inconvenience that’s entirely trumped by a Mac protected with a solid password. Normal keyboard... jan 3, 2014 10:54 PM in response to Staffdaman is listed the. The add button ( + ) and choose from the languages that....: when you purchase something after clicking links in our articles, we may earn a small commission a. Retrieve your data from a backup the left-hand side working give it try! 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